About Us
Trust Federal Credit Union is a federally chartered credit union with primary operations in Chattanooga, Tennessee. We service employees of Unum Corporation, Cigna Corporation, and many smaller businesses. In addition, anyone who lives, works, worships, or attends school in downtown Chattanooga may join. If anyone in your family is a member, you are also eligible.
Mission Statement
To provide safe and sound financial services and products to our field of membership while maintaining the highest standards of ethics and integrity.
Vision Statement
To offer financial products at competitive prices coupled with superior member service utilizing the most efficient delivery channels available.
History
In 1934, employees of Provident Life & Accident wanting better banking services banded together to form Provident Employees Credit Union. Over the years, we have been known as UnumProvident Federal Credit Union, InTrust Federal Credit Union, and now as Trust FCU.
In 2012 and 2014, members of the Olan Mills Savings Association Credit Union and River City United Credit Union joined Trust FCU.
In 2015, we earned our Community Development Financial Institution (CDFI) status. We have invested over $350 million in underserved communities with consumer and mortgage loans to members.
Today, Trust FCU has three branches, is a member of an over 5,000 branch shared branching network and is the only CDFI certified credit union in the Chattanooga Tennessee area.
Ownership
At Trust Federal Credit Union, you are treated like the owner. This is because you are the owner. Trust Federal Credit Union is a not-for-profit financial institution owned by the members. Each member has an equal share in the credit union. Unlike banks, profits from the credit union’s operations are reinvested in additional services to benefit you, the member, not used to satisfy Wall Street investors.
Safety and Soundness
Your deposits are federally insured up to $250,000 by the NCUA at Trust Federal Credit Union. We maintain a capital ratio that is considered “well-capitalized” by the NCUA. TFCU did not contribute to the financial melt-down that occurred in 2008 and 2009 and did not receive TARP funds. We have not invested in high risk securities or made sub-prime mortgage loans. At TFCU, your money is as safe as it can be anywhere. If you would like more information about Trust FC"s financial performance, it is available on the NCUA's research a credit union website.
Why Trust?
We value you as a member. You are more than an account number with us; you are a member of our community. Decisions are made with your best interest in mind as we do not have stockholders to appease. Plus, we offer big bank products with credit union service and pricing.
As a recipient of the U.S. Treasury's Emergency Capital Investment Program (ECIP), we are required to adopt and publish an Excessive or Luxury Expenditures Policy. Contact us for this policy.